Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the details of our shipping policy to ensure clarity and transparency:
Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method selected.
Domestic Shipping:
- Standard Shipping: 7- 10 business days
- Expedited Shipping: 1-5 business days
International Shipping:
- Delivery times vary by destination, typically 7-21 business days.
- Additional customs and import fees may apply, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor its progress.
Lost, Damaged, or Delayed Orders
We are not responsible for lost or damaged packages during transit. However, if your order arrives damaged or doesn’t arrive within the estimated delivery timeframe, please contact us at wanjohielvis20@gmail.com, and we will assist you in resolving the issue.
Changes to Your Shipping Address
Please ensure your shipping address is correct before placing your order. If you need to update your address, contact us immediately at efemjo@gmail.com Address changes may not be possible once your order has been processed.
Contact Us
If you have any questions or concerns about shipping, feel free to reach out to us at wanjohielvis20@gmail.com.